Care

We currently ship to the following countries: USA, Canada, Australia, New Zealand, United Kingdom, Sweden, France, Spain, Germany, Ireland, and Japan.

USA & Canada: We offer free shipping on all USA and Canada orders of 2+ products, with a flat standard shipping rate of $5 otherwise. 

International: We offer free shipping on orders of 2+ products, with shipping rates otherwise based on your shipping address. This can be selected at checkout after entering your shipping address, prior to payment. 

All orders are processed and shipped within 3 business days, with delivery timelines listed at checkout.

Due to the small-batch nature of our products, we don't accept returns after your order has shipped. If you received an incorrect or damaged order, please email us at care@ptl-ptl.com and we'll get you taken care of.